We want your shopping experience with Purevya to be smooth and hassle-free. Below are some frequently asked questions about our shipping process.

1. Do you offer nationwide shipping?

Yes, we ship our products across India.

2. How long does delivery take?

Orders are usually processed within 1–2 business days and delivered within 5–7 business days, depending on your location.

3. How much does shipping cost?

• Standard shipping charges apply and will be displayed at checkout.
• Occasionally, we offer free shipping promotions which will be mentioned on our website or social media.

4. How can I track my order?

Once your order is shipped, you will receive an email or SMS with a tracking ID to monitor your package in real-time.

5. What should I do if my package is delayed?

Delays can sometimes occur due to courier or weather issues. If your package is delayed beyond the estimated time, please contact us at:
📧 purevya710@gmail.com
📞 +91 9855525562

6. What if I receive a damaged package?

If your package is damaged upon delivery, please contact us within 48 hours with photos of the product and packaging. We will assist you immediately.

7. Do you ship internationally?

Currently, we only ship within India. International shipping options will be announced soon.

8. Can I change my delivery address after placing the order?

Address changes are only possible before the order is shipped. Please contact us as soon as possible if you need to update your address.

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✨ At Purevya, we take care to ensure your products reach you safely and on time.